Privacy Policy

Effective Date: 07/16/2024

Revised Date: 02/04/2026

At Leading Notary Services LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, or use our notary services. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from individuals who interact with our website or utilize our services.

a) Personal Information

  • Identity Information: Name, email address, phone number, date of birth, signature, and government-issued identification details (as required by Texas notary law).

  • Transaction Information: Details regarding requested services, documents presented for notarization, appointment details, and payment information.

  • Communication Information: Messages, emails, phone calls, or text messages exchanged with us.

b) Non-Personal Information

  • Usage Data: IP address, browser type, device type, pages visited, and time spent on our website.

  • Cookies & Tracking Technologies: Used to improve website functionality, analyze traffic, and enhance user experience.

2. How We Use Your Information

We use your information for the following purposes:

  • Providing Notary Services: To verify identity, complete notarizations, and comply with Texas legal requirements.

  • Appointment Communications: To send confirmations, reminders, follow-ups, and review requests via email and text message.

  • Customer Support: To respond to inquiries and provide service-related assistance.

  • Service Improvement: To enhance our website, operations, and customer experience.

  • Legal & Regulatory Compliance: To meet legal obligations and enforce our agreements.

3. SMS & Email Communications

By booking an appointment or submitting your contact information, you may consent to receive automated text messages and emails related to your appointment, including confirmations, reminders, follow-ups, and review requests.

  • Message frequency varies

  • Message & data rates may apply

  • You may opt out of text messages at any time by replying STOP

  • You may opt out of emails using the unsubscribe link provided

Consent to receive appointment-related communications is not a condition of purchase.

4. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

  • Secure data storage and encrypted transmission where applicable

  • Limited access to authorized personnel only

  • Periodic review of security practices

While we take data protection seriously, no system can be guaranteed 100% secure.

5. Sharing Your Information

We do not sell or rent your personal information. We may share information only in the following circumstances:

  • Service Providers: Trusted third parties (e.g., scheduling platforms, payment processors, messaging services) who assist in operating our business and are bound by confidentiality obligations.

  • Legal Requirements: When required by law, court order, or government request.

  • Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred with notice provided.

6. Your Rights & Choices

You may have the right to:

  • Request access to or correction of your personal information

  • Request deletion of your information, subject to legal retention requirements

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, it will be promptly deleted.

8. Cookies & Tracking Technologies

We use cookies to improve website performance and user experience. You may disable cookies through your browser settings, though some features may not function properly.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.

10. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Data is securely deleted or anonymized when no longer required.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Leading Notary Services LLC
5900 Balcones Drive, Suite 100
Austin, TX 78731
Email: lns@leadingnotaries.com
Phone: 737-346-9795